IT Business Support
Employing full time IT staff or relying on local hourly IT professionals can be costly and inefficient. Giotek (Pty) Ltd helps give business owners one predictable monthly cost. With a team of professionals at your disposal you don’t have to worry about one person controlling your entire environment. We always start out with a free consultation and provide suggestions on how to streamline your communications to prevent time waste, security issues, and frustration. Giotek (Pty) Ltd believes strongly in a mutually beneficial business relationship where our clients win through increased revenue and productivity. This can only come from a highly available network that is monitored 24 hrs.
Our base package prices include monthly onsite service, server management, email management and offsite backup . Each workstation includes maintenance, spyware, antivirus, PC clean, and backup.
| Plan | Business Basic | Business Standard | Business Plus | Business Premium | |
|---|---|---|---|---|---|
| 24hr IT Support | |||||
| Unlimited Remote Support | ✓ | ✓ | ✓ | ✓ | |
| On-Site support(scheduled monthly) | 4/Month | 8/Month | 12/Month | Full-Time | |
| Discounted Emergency Support (On-site in 4hrs or less) | ✓ | ✓ | ✓ | ✓ | |
| Server Management (1st server included) | ✓ | ✓ | ✓ | ✓ | |
| Additional Server | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| Additional Remote Sites | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| Off-site Backup | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| On-site Backup | ✓ | ✓ | ✓ | ✓ | |
| Managing existing email exchange | ✓ | ✓ | ✓ | ✓ | |
| Managing existing Firewall | ✓ | ✓ | ✓ | ✓ | |
| Internet Monitoring Internet Connection | ✓ | ✓ | ✓ | ✓ | |
| 3rd Party Software Support | ✓ | ✓ | ✓ | ✓ | |
| Service Level Guarantee On-site in 4hrs (discounted rate) | ✓ | ✓ | ✓ | ✓ | |
| 24/7 Remote Monitoring | ✓ | ✓ | ✓ | ✓ | |
| Managed Workstations (monthly cost for each computer) | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| Anti Virus & Spyware Protection | ✓ | ✓ | ✓ | ✓ | |
| Preventative Maintenance Updates, Optimization, PC Clean | ✓ | ✓ | ✓ | ✓ | |
| Off-site Backup/PC | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| Managed Services Exchange / Email hosting) | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| Domain Hosting | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| Website Hosting | Add On Avail | Add On Avail | Add On Avail | Add On Avail | |
| Enquiry |  |
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| For more information on any of these packages please click "contact us" below the desired package | |||||
Contact Us
Giotek (Pty) Ltd
Help Desk: 021 697 2173
Email: info@giotek.co.za